FAQ – Vivie Intimates

Yes, we designed our camelno products alongside an OBGYN. The cameltoe-blocking technology has been tested and approved by obstetrician gynecologists as breathable and safe to wear against the vulva area.
We designed the Camelno underwear so women can feel confident in any type of clothing. We created the underwear in a fabric that is breathable and durable for movement -- specifically under leggings and bike shorts. However, our underwear can be worn beyond workouts into jeans and other bottoms.
As with any intimate clothing, we do not recommend wearing the Camelno underwear for more than 10 hours at a time, as the vulva area needs regular breathing space.
Clean after each use. Machine Wash Cold, Non Chlorine Bleach, Do Not Iron, Do Not Dry Clean.

The Camelno products are made to be worn underneath tight clothing. To ensure cameltoe-blockage, the gusset area must set directly underneath the labias. Because all bodies are different, you may need to adjust the underwear forward or backward to get it in the right place.
As with any intimate clothing, we do not recommend wearing the Camelno underwear for more than 10 hours at a time, as the vulva area needs regular breathing space.
Our cameltoe blocker is made from a unique and reinforced dual-layer fabric. Our design and fabric blend has been patented as our own.

We do not believe in sharing our intimates with others, therefore we do not accept returns.
However, we do offer full refunds if you are dissatisfied with our product. Please read the "Do you offer refunds?" section to learn more.
Yes, we offer full refunds if our product does not perform as promised. We proudly offer a 30-day risk-free guarantee on your first Camelno product.
Learn more about the risk-free guarantee here.
In order to qualify for a refund, you need to contact our team to request a refund.
Please allow up to 5 business days for your request to be reviewed and your order refunded.
Note: refunds can take up to 5 business days to hit your bank account.

You can request a refund as soon as your order has been delivered up until 30 days after the purchase date. Requests made more than 30-days after the purchase date cannot be refunded.
When an order does not include free shipping, all shipping costs (including the return shipping) are handled by the customer.

We offer free shipping on minimum purchase amounts. Check the cart to see the current deal on free shipping.

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